If you've got photos or videos on your iPhone and need to get them copied off, or if you want to download your iCloud photos, this guide will help.
Lost your iPhone or iPad's Screen Time passcode? See how to remove it without having to reset your device.
Learn how to view, edit, export, modify and recover lost and deleted files from an iPhone or iPad backup.
Our guide on how to recover iPhone contacts and deleted contacts from your address book, and how to import them
Hit delete and wish you hadn’t? This guide takes you through the steps to recover deleted texts, iMessages, and attachments from your iPhone.
This guide gives you seven different methods for recovering photos or videos that have been deleted from an iOS device, such as an iPhone or iPad. We’ve started with the simplest (and free!) approaches, to save you time.
Learn how to download, extract and recover data from an iCloud backup. A complete guide to iCloud data recovery.
Lost vital health or fitness data from your Apple Watch? Overwritten Apple Watch data from and need it back? This article walks you through accessing the data in your Apple Watch (iWatch) backup in 3 speedy steps, using iPhone Backup Extractor and a computer.
An easy step-by-step guide to recover deleted or lost iPhone Viber messages and contacts.
We've rounded up our tips on data recovery for your iPhone, iPad or iPod Touch below.
Our comprehensive guide for recovering or transferring WhatsApp messages and attachments.
A short guide showing how to view your iPhone's tracked location history.
Restoring data like saved games or hi-scores back onto your iPhone or iPad for Angry Birds and other apps is easy with help from iPhone Backup Extractor.
We guide you through examining your Safari search history and bookmarks. It's easily possible to view history that has since been deleted.
Recover deleted or lost Kik messages and attachments by following the easy steps in this guide.
Our straightforward guide on how to save Instagram photos or messages from an iPhone or iPad.
Lost important messages from Hike, Line, WeChat or other messaging apps? Read on to find out few easy steps to download and recover them from your iCloud or iPhone backup data
Backing up your iPhone or iPad is simple and free. This article takes you through 3 methods for backing up using iTunes, Finder and iPhone Backup Extractor.
There are a few ways to recover a lost iOS backup password. It can be done with a settings reset (which won't delete your data!), from a paired machine's keychain, or with an iCloud backup. Read on for more details, and some tips on remembering lost passwords.
Running low on iCloud storage and getting "iPhone Backup failed" message on your phone? We've rounded up all of the approaches to free up more space.
This guide takes you through how to update iOS on your iPhone or iPad. It covers updating to beta versions, downgrading again, how to do this safely, and how to recover your data if it goes wrong.
If you update iOS on your iPhone using iTunes, you'll find it insists on updating your iTunes backup before it does so, overwriting your latest unarchived iOS backup. We show you how to prevent that.
When you sync your iPhone or iPad with iTunes, it triggers an automatic backup. Whilst it's a sensible precaution to backup regularly, it is possible to skip iTunes backups. We'll show you how.
This article gives a clear explanation of what is and isn't stored in iPhone and iCloud backups, and the factors that ensure more or less is stored in your backup.
Every now and then, iTunes backups may turn out to be corrupt. Error messages shown in iTunes for a corrupt backup can vary depending on the main issue, sometimes without giving many clues on the real problem.
On both Windows and macOS, iOS backups are stored in a MobileSync folder.
The default iTunes backup location is set to the PC or Mac's primary disk, and in macOS 10.15, iOS backups as created by Finder are stored in the same place. Users often want to change this when they run low on disk space. This article shows you how.
A short explanation on the cause of the "iPhone Not Backed Up" alert, and guidance on how to fix it.
Apple introduced a number of important security mechanisms with the release of macOS Mojave. This mechanism ensures that there's user consent for those files to be accessed, and protects against rogue programs or malware accessing them.
Losing one’s Apple Watch settings and data can be a pain, and I’ve found with replacement devices it’s sometimes not obvious how to restore your Watch, as the previous Watch’s backups don’t appear.
With over a decade's experience helping with iPhone and iPad backups, we've rounded up some of our top tips.
If you find yourself needing to restore a backup from a device with a newer version of iOS than the target device, you'll need to be aware that restoring a newer backup to a downgraded iOS device isn't possible without a few tweaks. If you try without, you'll see this message:
We review the most important things you need to do when saving text messages as proof -- and guide you through how to do it. It's important to get this right for evidence to be usable.
A guide to importing contacts directly onto your iPhone, iPod Touch or iPad. Includes advice for VCard, VCF and CSV formatted contacts.
It's possible to easily import much of the data from your iPhone or iPad to an Android device, and the process differs according to the type of data.
We've rounded up the most frequently asked questions on making the most of iCloud here.
Apple devices encode some photos and videos in High Efficient Image Format, which Windows is unable to read by default. These files typically have the .heif, .heic, or .hevc file extensions. It's simple (and free) to add support for these files to your Windows PC.
Each new version of iOS and new release of Apple hardware can result in apps being left behind, and no longer working on recent devices. In particular, there are some common causes for this:
Recover lost Goodreader data following the iOS 11 upgrade.
Recover lost HiDisk Pro data following an iOS 11 upgrade.
Recover lost HiFolder data following the iOS 11 upgrade.
Recover lost iReconcile data following the iOS 11 upgrade.
Recover lost Notebooks 6 data following the iOS 11 upgrade.
Recover lost Pic Lock 3 data following the iOS 11 upgrade.
Recover lost SafeNote data following the iOS 11 upgrade.
Some users may wish to directly manipulate the raw files stored in their backups using expert mode. These are often comprised of SQLite database (.sqlite3, .sqllitedb and .db) or Plist (usually .plist) files.
Our roundup of the top resources to learn more about iOS forensics and data recovery.
Apple automatically lock iCloud accounts and Apple IDs that they believe are at risk of unauthorised access, and this locking is partly triggered by what they perceive may be unusual user activity. What does this mean for you?
The iPhone’s Face ID technology is great when it works, but some sunglasses frustratingly block it from working. There's been quite a bit of speculation as to the cause, and whether polarisation is a factor.
Learn how to secure and keep your iPhone or iPad data safe with pair locking, preventing it from being accessed by any other computer.
A comprehensive look at the different approaches for mounting your iPhone or iPad on a disk on your PC or Mac -- without needing to buy anything.
Learn about the most important steps to take to keep your iCloud account safe, and protect your iPhone and iPad's data from hacking attempts. A complete guide to your iPhone's security settings.
Concerned someone has accessed your data or accounts without your permission? We take you through to steps you need to regain control and secure your data.
Downloaded a DMG file but your Windows PC can't open it? This short guide shows you how to do it for free using DMG Extractor.
Our short guide to running macOS on a Windows PC, and the different approaches available: virtualisation or using a Hackintosh.
Trying to open an iOS app with a .IPA extension on Windows? Here's how to open and access all files in an IPA archive.
Our short guide on how to extract the information stored in IPD backup files by BlackBerry Desktop Manager, using the BlackBerry Backup Extractor in four simple steps.
Our roundup of the top resources to learn more about BlackBerry forensics and data recovery.
Problems backing up your BlackBerry Z10? Learn how to backup and restore and how to outsmart some of the issues that can arise. See why your contact groups can cause trouble and how to restore contacts with your BlackBerry ID!
Getting an error when restoring data to your BlackBerry via BlackBerry Desktop Manager? See why it's happening -- and how BlackBerry Backup Extractor can help you!
Help us understand how interested are you in opening a BlackBerry 10 backup. Is this a feature you would like to see implemented in the BlackBerry Backup Extractor?
Our comprehensive guide on importing and exporting BlackBerry data in all its forms. We cover iOS, Android, Google Mail, and other platforms.
Under newer versions of Windows such as 10, 8, 7 and Vista, BlackBerry Desktop Manager will store backups in \Users\USERNAME\Documents\BlackBerry.