How to view HEIC files on Windows

Cover image for: How to view HEIC files on Windows

Apple devices encode some photos and videos in High Efficient Image Format, which Windows is unable to read by default. These files typically have the .heif, .heic, or .hevc file extensions.

It's simple (and free) to add support for these files to your Windows 10 PC.

Historically, Windows was actually able to read some of these files, but in December 2017, Microsoft removed HEVC support by default from Windows 10.

How to install codecs for HEIF, HEIC and HEVC

There are two free codecs that users can install through the Windows Store which will automatically upgrade their computer to be able to view and play HEIF files.

If this package doesn't work, users might need to install one of the following:

Microsoft don't make it possible to remove these codecs once installed, but removal should not be necessary. Note that this is only possible for PCs running Windows 10.

How to configure an iPhone to use HEIF or JPEG

iPhone and iPad settings allow you configure whether your device's camera takes photos in this newer format. When changed, that setting won't affect photos and videos already made, but it will affect how new ones are created.

The option is under SettingsCameraFormats.

The iOS Camera Formats menu for configuring use of HEIF
The iOS Camera Formats menu for configuring use of HEIF

How can we help?

Our support team are here to help!

Our office hours are Monday to Friday, 9 AM to 5 PM GMT. The time is currently 7:27 AM GMT.

We aim to reply to all messages within one working day.

Go to support section › Contact support ›
Our awesome support team

Comments (1)

Muchísimas gracias. Muy útil y efectivo.

Can we improve this article?

We love hearing from users: why not drop us an email, leave a comment, or tweet @reincubate?

© 2008 - 2020 Reincubate Ltd. All rights reserved. Registered in England and Wales #5189175, VAT GB151788978. Reincubate and Camo are trademarks. Privacy policy & terms. We recommend 2FA. Built with in London.