Reincubate Relay & ricloud API

Powerful iCloud, iTunes & iOS access for application developers, investigators and integrators.

What is ricloud?

Reincubateʼs Cloud Data (ricloud) API provides for extraction and recovery of many types of iOS and app data. It supports iOS 13 and all prior formats.

The API provides access to iPhone and iPad files and data via iCloud, or via a Wi-Fi or USB connection to an Apple device. It includes forensics-grade undeletion of previously erased content. Data from local devices is provided through our white-label desktop app for Windows and macOS.

It has functionality to support bulk, scheduled, and real-time data access: using our data subscription API, clients can express an interest in a particular type of data, and ricloud will automatically manage fetching new data as it is created.

The API has modules to support dozens of third party apps, making it easy to work with their data in a JSON feed. They include iOS call history, browsing data, photos and videos, and messages from a range of apps.

Who uses ricloud, and is it secure?

The API is hosted, delivered and developed in the UK by Reincubate, makers of the first iOS data extraction product, iPhone Backup Extractor. The company is subject to stringent UK data protection legislation, and is compliant with EU and US Safe Harbor regulations. Reincubate are trusted by security, LEA and government users around the world.

Use-cases for ricloud API

As per our position on privacy and trust, ricloud is only available for ethical, transparent use-cases with clear end-user consent.



Connecting corporations with data on their device inventories


CRM and point-of-sale (POS) integration

Connecting stores and sales teams with data on their clients calls and messages.


Parental monitoring

Allowing parents to safeguard their childrenʼs online activity.


Law enforcement and forensics

Allowing law enforcement and security agents to access information on devices and accounts of interest.

"Reincubate has been a fabulous technology partner for uKnow. We performed an exhaustive research process to figure out how we could better serve our Apple customers, and after talking to dozens of industry insiders and technology companies around the globe, we were convinced that Reincubate was the right team to help us.
They have been super responsive to our needs, and as the market's “table stakes” features have expanded, Reincubate has responded by constantly improving and expanding their technology solutions to help us meet those increased customer demands. We are super pleased with our decision to partner with Reincubate!”

Steve Woda

CEO, uKnowKids

Benefits at a glance

Ease of integration

The API is easy for development teams at any level to work with, with a fully-featured Python Open Source API client, with other languages available on request.

Future proof

Weʼre committed to the maintaining support for contemporary and past app data formats, and has a solid track record in this space:

  • 1st to support iOS data access (2008)
  • 1st to support encrypted iOS data access (2009)
  • 1st to support every subsequent complex iCloud update release (9, 9.1, 9.3, 10, 10.3, 11, 12)

Support & access to unrivalled expertise

Reincubateʼs have unrivalled experience and knowledge in the field. This experience is particularly valuable for clients exploring new apps and use-cases. Users of the JSON feeds are able to take advantage of Reincubateʼs proprietary techniques in extraction and undeletion of app data, ensuring data is accurate and robust.

Deep support for third-party app data

Aside from the core iOS datatypes -- all of which are supported across all iOS versions on all devices -- the API has modules to support dozens of third-party apps. Some of the more popular supported apps include WhatsApp, Viber, Kik, WeChat, Line, SnapChat, Facebook Messenger and Skype.

Rich feed customisation options

The feed platform is readily customisable for partner deployments. Examples include protobuf format feeds and aggregation of messaging app attachments.


Reincubate are trusted by security, LEA, ad government users around the world. The company is subject to stringent UK data protection legislation, and is compliant with EU and US Safe Harbor regulations.

Sign up for API access

Easily consumable JSON feeds with differential data
Rich mock data for integration testing
iCloud tokenisation
2FA support



per device/month

125 device/month minimum

Sign up

Choice of up to 5 data types

Data from real-time iCloud, iTunes, or iOS

Email support in UK hours, standard SLA

Choose up to 5 data types

  • CallKit call history
  • Messages & attachments
  • Photo Library
  • Browser history
  • Contacts
  • Notes
  • Calendar
  • Location



per device/month

500 device/month minimum

Sign up

As per startup plan, but with extras:

Data from iCloud backups

7-day end-user trial modules at $0.50 each

Additional data types to choose from

  • Data types as per startup plan
  • WhatsApp
  • Viber
  • Kik
  • WeChat
  • Line
  • Hike
  • Tinder



tiered volume pricing

with term discounts

Contact us

Extras: free 7-day end-user trials, enhanced reporting, asrelay for white-labelled desktop data collection

Support via email, Slack and dedicated account manager, enhanced SLA

Additional data types to choose from

  • Data types as per pro plan
  • Custom modules & raw file access
  • App usage & analytics
  • Undeletion & forensics
  • Health data
  • Cookies
  • Netflix, YouTube, Ad ID (IDFA)
  • Snapchat, Facebook Messenger (limited)

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