The process will disable Screen Time on an iOS device (and, optionally, on every other iOS device and Mac on the same Apple ID). It will also reset the password, so if Screen Time is re-enabled, you'll be prompted to choose a new passcode.
Download and install iPhone Backup Extractor (works on Windows & Mac), then open it.
Connect your iPhone or iPad with a USB cable, and select it from iPhone Backup Extractor's left-hand menu.
Choose the "Utilities" tab and click "Screen Time recovery". That'll open a wizard, prompting you with the next steps.
The wizard will prompt you to temporarily disable Apple's "Find My" service on your iPhone, in
[iCloud account name]→
Find my iPhone. You'll need your Apple ID password to do this. Once the process has completed, you'll be able to re-enable it. (Note there's no need to remove your device from your iCloud account.)
Click the "Recover" button. After a short while your phone will restart. When your iPhone or iPad completes its restart, it will appear back at the iOS setup screen.
Your data is still on your phone, so choose
Don't transfer apps and dataand don't tell it to restore. It'll ask you a series of setup questions, and you can answer "Continue" on each of them to preserve the options you'd already set.
If you choose "Continue" on the Screen Time dialog, it will disable Screen Time on your device and on every iOS device and Mac associated with your Apple ID. If you choose "Set up later", it will only disable it on the device that was just reset.
Here's a video showing the phone completing its restart. It now has Screen Time disabled, and because the user clicked "Continue", it also disables Screen Time on their Mac, too.
With that, you're all done.
ps. Don't forget to re-enable "Find My" in your device's Settings menu. 👍
How to recover your Screen Time passcode on iOS 13 by restoring an older backup
Ensure you have recent encrypted iPhone backup.
Before proceeding, turn off “Find my iPhone” in
[iCloud account name]→
Find my iPhone
Connect the phone to iTunes with its USB cable, and click "Restore iPhone...". This will trigger iTunes to download the latest firmware for your phone, before erasing it and updating it. It is really important you have a backup before doing this.
iTunes will double-check you've got a recent backup:
Once the firmware upgrade has completed, iTunes will ask you to choose a backup to restore from. Select the backup you made earlier and restore it. Once it is restored, you phone will be how it was -- but without the Screen Time passcode.
On an older version of iOS? Remove parental controls from your iPhone or iPad with 2 clicks
Can’t remember your restriction passcode for some of the apps installed? Want to access the App Store and forgot your restrictions PIN? Do you want to avoid a factory reset of your iPhone or iPad?
We've found a way of resetting your forgotten restrictions passcode that'll work nicely on your iTunes backup. With iPhone Backup Extractor, you can also recover your restrictions passcode from older iTunes or iCloud backups. If you've lost or forgotten the restrictions passcode to your iPhone or iPad, there's an easy way to reset.
The Restrictions PIN can be found with iPhone Backup Extractor in any encrypted or unencrypted iTunes or iCloud backup of your iPhone or iPad, if parental controls are enabled. The restrictions passcode can be reset to
1234 with a click in our app, and a restore.
Reset forgotten restrictions passcode for any Apple device
Until recently, it was necessary to manually extract and edit the
com.apple.springboard.plist file to reset your restrictions passcode. We've made this process much easier: iPhone Backup Extractor completely automates the process for you. All you need do is:
Make an iTunes or iCloud backup of your iPhone, iPad or iPod Touch
Download and run iPhone Backup Extractor (works on Windows and Macs)
Open your backup with iPhone Backup Extractor
Click the “Utilities” menu and select "Reset restrictions PIN". The restriction passcode in the backup will be changed to
A popup will ask you whether you want to continue the process or not. Click on “Yes” and wait a few seconds. Your new passcode will be
Now you have to restore the modified iTunes backup on your iPhone. Just connect it to your computer and restore it with iTunes using these instructions. Once restarted, your iPhone’s parental controls passcode will become
1234and you will be able to unlock it.
How to reset restrictions PIN from an iTunes backup manually -- for free
Use the instructions below to reset the restrictions PIN to
1234 on an iPad or an iPhone. If you decided to reset your passcode using this method, these are the steps you need to follow:
Create a backup in iTunes while your restrictions passcode is enabled. Because we're doing this by hand, it's a lot easier if the backup isn't unencrypted. (It's better to keep your backup encrypted and use the automated method earlier in this guide.)
Browse to the default backup folder (usually
C:\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup\on Windows or
~/Library/Application Support/MobileSyncon macOS). You could also run iPhone Backup Extractor and right-click on your backup before choosing "Show in Finder" or "Open in Explorer" to open your backup's folder.
Take a backup copy of the file
662bc19b13aecef58a7e855d0316e4cf61e2642bas this is the one we'll be editing -- and you want a backup copy in case anything goes wrong...
Use an online SHA-1 hash generator to take a hash of the file
662bc19b13aecef58a7e855d0316e4cf61e2642b- make a note of this hash (it will be something like
a6533d4dc9ac9f8af7ba65cb955187f025cfde8b, though it will be different for each backup).
662bc19b13aecef58a7e855d0316e4cf61e2642bfile with iPhone Backup Extractor's Plist editor. Click on
View / Edit Plistfrom the
Filemenu and browse for your
Search in the file to make sure there isn't already a line with the text
<key>SBParentalControlsPIN</key>. If there is, then the line beneath it (which will read something like
<string>1234</string>) contains the PIN.
If the line doesn't exist (which it shouldn't on iOS5 or 6 backups) then search for the line
<key>SBParentalControlsEnabled</key>. Below that will be a line saying
<true/>which indicates that parental controls are turned on. If the line is missing or says
<false/>then parental controls are not enabled -- and changing the PIN won't help.
<true/>, click on "Edit" and add the following two lines just below the
So the text in the file reads something like this:
Save the amended
662bc19b13aecef58a7e855d0316e4cf61e2642bfile, overwriting the old one.
Use the SHA-1 hash generator to make another hash of the
662bc19b13aecef58a7e855d0316e4cf61e2642bfile, and make a note of this.
Take a safe backup copy of the
Manifest.mbdbfile, as we'll now be editing this file.
Manifest.mbdbin a hex editor like HxD (free) (or TextPad running in hex mode).
Search for the original SHA1 hash you took in step #4 (make sure you're searching in hex mode and not text mode). It’s saying
com.apple.springboard.plistor similar - that’s the right bit of text you’re looking for.
Now the tricky bit - you need to overwrite the old hex value with the new one (that you discovered in step #10). In most hex editors you do this by typing over the old value.
For example, you may see something like this:
72 64 2E 70 6C 69 73 74 FF FF 00 14 38 F1 2D 84 14 0D 32 E3 6E DF D7 62 3F D1 7A 10 11 66 14 70.
Let's assume the hex you are wanting to change is
38F12D84140D32E36EDFand you're needing to change it to
The first thing you'd do is find the beginning of the old hex string and then you'd type over the old hex code to end up with something like this:
72 64 2E 70 6C 69 73 74 FF FF 00 14 12 34 56 78 90 AB CD EF 12 34 D7 62 3F D1 7A 10 11 66 14 70.
Save the edited
Restore the backup to the iPhone using iTunes - make sure you replace the
662bc19b13aecef58a7e855d0316e4cf61e2642bfiles with the modified ones before restoring, if you didn't save them directly into the backup folder after editing them.
Once the phone has restarted at the end of the restore you can now use the PIN
1234to access the parental controls. Hurrah! 🎉
Drop us a note if you found this guide helpful, or leave a comment if we can help further. Happy passcode resetting! 😀