Upgraded your iPhone to iOS 3 but files are missing?

Aidan FitzpatrickPublished June 19, 2009Updated March 14, 2020

Cover image for: Upgraded your iPhone to iOS 3 but files are missing?

With the recent release of iOS 3 and the iPhone 3GS, we've been getting a lot of email about iPhone Backup Extractor. It seems people all over the world are trying to access their iPhone backups to restore missing text messages and contacts. Our tool lets you see exactly what is in your iPhone backup and allows users to restore specific files from their iTunes backups.

Today's release adds new functionality, whereby Windows users can easily restore their contact lists, text messages, notes and call history to CSV files. From there it's easy to import them into email or webmail clients, Excel, or to type back into the phone!

Happy upgrading!

Exported CSVs from iPhone Backup Extractor

About the author

Aidan Fitzpatrick

Founder, CEO

Aidan founded Reincubate in 2008 after building the world’s first iOS data recovery tool. Since then he has grown the company into one of the world’s top ISVs, working with companies like AMD, Qualcomm and HP to pioneer meaningful machine-learning features for video software, headlined by the Camo app ecosystem. Under Aidan’s leadership, Reincubate has won the UK’s highest business honour four times, earned a place on The Sunday Times’ 100 Tech list, and garnered industry recognition with Apple Design Award and App Store nominations. His work and techniques are often cited in academic papers on mobile forensics, and he’s been invited to speak at events hosted by companies like Google, Microsoft and Snap.

Comments (1)

Manish June 21, 2009

This tool is awesome! I tried to upgrade my iPhone from 2.2 to 3.0 OS and the upgrade process crashed leaving my phone in the so called "recovery mode" I needed to get some really important media files out of my phone and could not get any help from Apple support on how to access the data from my most recent backup. They kept telling me to restore to factory settings - aka loose all my data. But your tool came to the rescue. I was get all my files out. BRAVO!

Reply from Reincubate Support June 21, 2009

Thank you!