Upgraded your iPhone to iOS 3 but files are missing?

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With the recent release of iOS 3 and the iPhone 3GS, we've been getting a lot of email about iPhone Backup Extractor. It seems people all over the world are trying to access their iPhone backups to restore missing text messages and contacts. Our tool lets you see exactly what is in your iPhone backup and allows users to restore specific files from their iTunes backups.

Today's release adds new functionality, whereby Windows users can easily restore their contact lists, text messages, notes and call history to CSV files. From there it's easy to import them into email or webmail clients, Excel, or to type back into the phone!

Happy upgrading!

Exported CSVs from iPhone Backup Extractor
Exported CSVs from iPhone Backup Extractor

About the author

Aidan founded Reincubate in 2008 after building the world's first iPhone data recovery tool, iPhone Backup Extractor. He’s led Reincubate to win the UK’s highest business honour twice, has spoken at Google on entrepreneurship, and is a graduate of the Entrepreneurs’ Organisation’s Leadership Academy.

His work has been cited in over 20 academic papers on forensics and mobile data, including "iPhone 3GS Forensics: Logical Analysis Using Apple iTunes Backup Utility" (Bader, M & Baggli, I, 2010), "iOS Forensic Investigative Methods" (Zdziarski, J, 2013), "Overcoming Forensic Implications with Enhancing Security in iOS" (Gangula, MR, 2019), and "Direct Message Extraction for Automatic Emotional Inference and Drug Detection" (Fong, G, 2019).

Earlier in his career, he served as CTO at Wiggle through to its $230m breakout exit. Aidan is an occasional investor, and published "So, you want to work in tech?" in 2016.

Reincubate's CEO at Buckingham Palace

Pictured left are members of Reincubate’s team meeting HM Queen Elizabeth Ⅱ at Buckingham Palace, after being awarded the UK’s highest business award for our work with Apple technology.

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Comments (1)

This tool is awesome! I tried to upgrade my iPhone from 2.2 to 3.0 OS and the upgrade process crashed leaving my phone in the so called "recovery mode" I needed to get some really important media files out of my phone and could not get any help from Apple support on how to access the data from my most recent backup. They kept telling me to restore to factory settings - aka loose all my data. But your tool came to the rescue. I was get all my files out. BRAVO!

Thank you! 😀


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