News from Reincubate

We share content on product tips and updates, as well as the occasional paper from the engineering and product teams.

iPhone Backup Extractor logo

iPhone Backup Extractor 7.5.5.1771 released

We’re back to our usual combined Windows and macOS updates, and today’s is a good ‘un. Sometimes we need to say goodbye to the past, and this release officially drops support for macOS 10.7. It’s to old for us to readily support with our pace of changes. 1771 — as we like to call this new release — includes the following:

1 features 3 improvements 4 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.5.4.1749 released

Nary a week’s passed and we have another update for Windows and macOS. This release smooths some things out behind the scenes and tidies up a number of interface and experience elements.

3 improvements 3 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.5.1.1661 released

This last week team RI were off for a picnic in the park, and we shipped 7.5.0.1661 with a whole list of speed and reliability enhancements. You'll see the next few builds going to make the application more robust than ever.

2 improvements 7 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.5.0.1643 released

  • Improvement: Faster backup loading speed.
  • Improvement: Split AppGroups and AppPlugins from Application domains.
  • Fix: Fixed Error 17. Yeah, we didn't like it either.
  • Fix: Our “about” dialog has a +10% prettiness bonus.

2 improvements 2 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.9.1609 released

We've got a big new feature for you today: recovery of contacts from iCloud, independent of any backups you might have. Also, the first iOS 11 beta has only been out a few days, but we've added support for it. Happy days!

1 features 1 improvements

iOS 11 support and notes thumbnail

iOS 11 support and notes

We are happy to announce that iOS 11 is now supported by the Reincubate Cloud API. Along the way, we discovered a few interesting changes that you probably didn’t know from the WWDC '17 announcement alone.

Catalina Butnaru

by Catalina Butnaru

WWDC 2017 and the future of iOS data thumbnail

WWDC 2017 and the future of iOS data

What does the new iOS 11 mean for Apple developers, businesses and enterprise clients? A wrap-up of the best features from WWDC 2017 and their implication for the B2B and B2C space.

Catalina Butnaru

by Catalina Butnaru

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.8.1593 released

  • Feature: Extract as PDF. The extract format family is finally complete. Now you can extract data from any chat app (including iOS native apps) in glorious PDF. Pretty Doggone Fine.
  • Improvement: Extract menu options now include the same icons as the File menu options. It is all about a consistent look and feel for the product.
  • Fix: Fixed a bug in the offline activation window which made the activation button invisible when the key was pasted in. Now, the activation button is easier to see than a dog on stilts.

1 features 1 improvements 1 fixes

Factors in securing app and cloud data thumbnail

Factors in securing app and cloud data

Mechanisms to protect app and cloud data take a number of forms, and Apple’s track record of implementing them has been good. This article examines a number of the techniques that Apple — and the team at Reincubate — have been using.

Aidan Fitzpatrick

by Aidan Fitzpatrick

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.7.1582 released

  • Feature: Added Apple WatchOS 3 support. The first time anyone has had WatchOS support.
  • Feature: We added a sample data iCloud account for John Appleseed. We added this for users of Free and Basic plans so they could get a taste of the full iPhone Backup Extractor experience. You can follow the story of John and Jane from young lovers to married couple. See their photos, watch their videos, read about Tommy the wonder dog; what happened at the vet? However, if you don't want to see this data then you will be able to switch it off via the help menu or the iCloud accounts window.
  • Fix: For years now a mystery deleted note has haunted the Notes recovery process. Today we exorcised it. In the past you would see the note from 01/01/2001 whenever your recovered notes from any backup. It has finally been laid to rest, and you will only recover your own, familiar notes from now on.

2 features 1 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.6.1571 released

  • Improvement: We changed the Mac installer to a gorgeous one that even looks good on retina. We don't want to oversell it, but it's prettier than the Mona Lisa.
  • Fix: Fixed an issue with the reloading of iCloud backups. If you downloaded one data category then that would be the only data you would see; even after downloading more. Now you will see all of your downloaded data.
  • Fix: iPhone Backup Extractor is now notifying users to upgrade to 7.4.6.1563, because we care and 7.4.6.1563 is the cat's pajamas.

1 improvements 2 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.6.1563 released

  • Feature: Added support for WatchOS 2. Whoop, whoop!
  • Improvement: Added a recommendation about encrypting your backup. This is just a friendly message to encourage users to think about their data security. Our iOS experts love to talk about data security.
  • Improvement: Viber changed their database locations which meant that iCloud messages were not being recovered for the latest Viber version. You can now recover Viber messages after we coxed the database out with cookies and chocolate.
  • Improvement: Made improvements to the update mechanism which will push all users to the latest iPhone Backup Extractor. Because we ❤️ all our users, and we want you to enjoy the best of what the software can offer. 🎈

1 features 3 improvements

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.5.1552 released

  • Feature: We are happy to ship the first iCloud recovery software that can help you recover Tinder messages. You will find it in the Preview window along with Photos, Messages, WhatsApp, Viber and others. If you accidentally delete a message, or worse yet, the entire app. You can simply click on the Tinder icon to review any messages in your backup. We will continue to look for ways to improve Tinder recovery but this is our Valentine's gift for all of the lovers out there. For more details please read this week’s Tinder themed blog.
  • Feature: We have added iCloud Photo Library which makes iPhone Backup Extractor the most complete iCloud recovery software on the market. Now you will be able to download all of your photos and videos from all Photo Library albums (including shared albums). When you login to your iCloud account you will see the all new Photo Library option beneath Photostream (left side pane). To make things easier the entire process is the same as Photostream. Simply click the Download button to recover your entire Photo Library.
  • Improvement: For Windows users we have also updated the folder browsers to make them more modern. Although this is only a cosmetic change; it is more inline with the look and feel of the software.
  • Fix: Especially good news for Windows 8 users with a bug fix that was crashing or hanging the app. Not any more we squashed the bug and you can now return to seamless data extraction.
  • Fix: We also fixed the Windows bug which was stopping you from closing the software via the File menu. Older versions would freeze when you used this method to close the app. We’re all tired of freezing this winter, so the fix is in and let spring begin.

2 features 1 improvements 2 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.4.1505 released

  • Feature: Encrypted iTunes backups are now supported in the Basic plan. All of the encrypted backup limitations have been removed. Previously the Basic plan would only let you recover 4 files from an encrypted backup, now you can recover all of your data from an unlimited number of iTunes backups. You asked, we listened. Read all about it in our iPhone Backup Extractor blog post on better experience and new features.
  • Feature: The Premium plan enjoys an increase for the iCloud devices to recover iOS data from. 5 iCloud devices supported uplifted from the original 2 iCloud devices, which makes it a better all-round option.
  • Improvement: We changed the iTunes encrypted backup icon and added a very foreboding padlock; it beefs up the classic iTunes icon and lets everyone know what’s what. This just to further help you distinguish each backup at a glance without the need for selecting the backup itself.
  • Improvement: We improved the icons in the AppView and removed the meaningless bright blue icon and replaced it with a classy Apple on a gray background. It is really an aesthetic change to make the entire program more consistent in look and feel.
  • Improvement: Mac users will notice The file menu extract by folder option will now opens to the default iTunes backup folder; you don’t need to take the scenic route to your backup folder anymore.
  • Improvement: Windows users, We have continued the hard work on Photo previews in Windows. The Photos should be even quicker again this week, the quest will go on until the Photos are previewed faster than a dog can eat a hamburger.
  • Fix: A bug in the file menu was fixed. Previously performing multiple file menu extractions would extract the same data every time regardless of the file selected. It was like something out of a Black Mirror episode. Now using the File menu extraction will extract all the correct data every time, more like an episode of Happy Days. While we were in there we also threw in an extra message box asking you where you want to put the data. This will help you keep all of your recovered data in the one location.
  • Fix: iCloud backups with very large files would sometime throw an error called JSON Parse error. Well, not anymore. JSON Parse has officially left the building.
  • Fix: Added full task acknowledgment to the servers which means that if any servers drop out the task will not be lost. This will help keep the iCloud downloads fast, efficient and complete.

2 features 4 improvements 3 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.3.1497 released

  • Improvement: We have improved the "File" menu's conversion options. In the past we would ask you to search for the file in the backup. However, in iOS 10 the files are contained in sub-folders which can make the file difficult to find. Now it just makes it all a little bit easier for iOS 10 backups.
  • Improvement: The lists on the left pane of the software (Photo Streams, Devices, Password Needed) now have "Show" and "Hide" buttons at hover. This will avoid clutter on the left and make it easier to see what you want, when you want it. We have implemented this only for Windows users as Mac users had a better experience since some time ago.
  • Improvement: We are working on the speed of Photo previews; displaying all of the images will be getting a little quicker with every release. This week the display time for Photo previews in encrypted backups is a little better. Soon they will be there before you take the photo.
  • Improvement: We have cleaned up the file menu and grouped the similar options into smaller sub-menus to make everything easier. The file menu is a lot cleaner, shorter and organised.
  • Improvement: We updated all of the icons in AppView to the newest and most beautiful icon for each app. They just look so pretty now.
  • Improvement: The file menu has had a busy week. For Windows users, We have added the familiar icons to each of the categories so you can pick the data category just by looking at the icon. I mean, who’s got time to read nowadays anyway.
  • Fix: Mac users will be happy when they’ll see We fixed the hovering ‘To avoid incomplete backups disconnect this device before downloading’ warning message. When iPhone Backup Extractor was resized the message would hover around the middle of the window like a UFO. Now it stays where is should all the time.

6 improvements 1 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.2.1485 released

  • Fix: We fixed a crash that you got if you moved or deleted an offline iOS backup while having that same iOS backup opened in iPhone Backup Extractor. We now show you a polite error message and allow you to continue with your work.
  • Fix: We fixed the iOS 10+ iTunes backups file dates bug; the dates would be shown as 400 years in the past. Now that the timestamp conversion is correct there will be no more pictures from the first performance of Hamlet. That’s a shame.
  • Fix: Another time related bug was squashed with iCloud backup times returning to the correct local time. If you would like to continue seeing what time your backup occurred in London then you will need to use a time conversion tool.
  • Fix: A bug which stopped users from recovering their photos from iPhone 7 iTunes backups has been fixed. If you were trying to extract in albums then new tables were being added to the database which confused the extractor. Now you can extract all the photos without a problem.
  • Fix: We stopped a missing backup file causing a Null Reference Exception crash; we can’t magic up the file, but we can stop the software from crashing. You should receive a gentle message if the file is missing.
  • Fix: We fixed the Expert Mode file tree which split branches from SysSharedContainer and SysContainer Domains. A number of folders were being scattered all over the file tree; you will now find that all the folders from these domains are contained in the right location.
  • Fix: We are now limiting the amount of tasks that can be submitted to the server. Essentially if 1,000 tasks are ready then we’re not submitting any more. This will help stop backlogs and provide a more efficient experience for all users.

7 fixes

iPhone Backup Extractor logo

iPhone Backup Extractor 7.4.2.1483 released

  • Improvement: In what is a popular feature -- iCloud data download -- we've added more details to the iCloud download window process. This will give you a better idea of what is happening when iPhone Backup Extractor is downloading iCloud data. The new information is much clearer and you will see that tasks are being requested, are ready (for download), downloading, or completed. This is particularly helpful for large iOS backups which would otherwise display a slow moving progress bar.
  • Fix: We had some users report trouble when trying to right-click on files in "Expert Mode" for adding, replacing, or deleting files in the backup. There was some debate about whether they were right-clicking in the right way or if their right-clicking was wrong. We have fixed it so that every right-click is the right right-click.
  • Fix: We have fixed the bug that was misreporting the times and dates of iCloud files. Dates were being displayed as 19 years in the future (2035), but now everything has returned to normal. No more pictures from 2035 when apes rule the planet, just sit back and watch it unfold in real-time.
  • Fix: We fixed a System Overflow Exception bug causing iPhone Backup Extractor to crash when backups wouldn’t report the correct file size.
  • Fix: A minor cosmetic change with an update to the copyright year to 2017. 'Cos 2016 is over, innit?

1 improvements 4 fixes

iOS 10.2 encryption: fully supported thumbnail

iOS 10.2 encryption: fully supported

A significant security flaw which affected local iPhone backups was detected and resolved by Apple within 2 weeks. The fix was introduced in iOS 10.1 back in October before being reworked in iOS 10.2.

Catalina Butnaru

by Catalina Butnaru

App data in insurance: Admiral & Facebook thumbnail

App data in insurance: Admiral & Facebook

Yesterday began with news of British insurance company Admiral’s move to enhance their insurance pricing using app data collected from the Facebook platform. The principle at stake here isn't whether an insurance company can use this data, but whether it is individuals or Facebook who can control how it is used.

Aidan Fitzpatrick

by Aidan Fitzpatrick

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