How do BlackBerry Protect and Blackberry Desktop Manager backups differ?


BlackBerry phones sometimes get lost, stolen or broken, so making a reliable backup is essential. But which is the best backup solution: the BlackBerry Protect application or good old BlackBerry Desktop Manager?

BlackBerry Protect shown on a BlackBerry
BlackBerry Protect shown on a BlackBerry

BlackBerry Protect features

BlackBerry Protect backs up your contacts, text messages, calendars and bookmarks all conveniently via wireless. The backups are made automatically and they can be scheduled either daily, weekly or monthly, however you choose, and the app can protect multiple smartphones.

The most interesting feature is the BlackBerry Protect website, which gives you access to your phone if misplaced or if it has been stolen. If Blackberry goes missing, you can:

  • Log in and lock your device so it can't be used anymore
  • Make the phone ring at full volume to let you know if it is nearby
  • Delete the data on your smartphone and microSD card using the website
  • Use the BlackBerry Protect website to locate the phone on a map
  • Display a message on the BlackBerry for whoever finds it

Blackberry Desktop Manager features

There are a few limitations to BlackBerry Protect -- especially if access issues arise -- so it's recommended you also use BlackBerry Desktop Manager to back up your data externally from Blackberry Protect. Blackberry Desktop Manager has some features that Blackberry Protect currently doesn't, it can help with:

  • Backs up media content such as photos
  • Supports corporate devices connected to a BlackBerry Enterprise Server
  • Backups are made locally, so they can be accessed if something goes wrong with the Blackberry Protect backups

These options can mean the world to someone who, for example, only wants to transfer data from an old BlackBerry to a new phone. To make sure you have all your data stored safety, you'll still need to use the BlackBerry Desktop Software. We recommend using both methods for backing up your BlackBerry. Of course, not even BlackBerry Desktop Manager is free of issues, so using BlackBerry Protect provides a safeguard.

About the author

Alexandra Petruș served as Reincubate's VP of Product for a number of years and remains a friend of the company. She's recognised as a Google Developer Expert for Product Strategy, and is a co-founder of Bucharest AI.

Reincubate's CEO at Buckingham Palace

Pictured above are members of Reincubate’s team meeting HM Queen Elizabeth Ⅱ at Buckingham Palace, after being awarded the UK’s highest business award for our work with Apple technology. Read our position on privacy, safety and security.

How can we help?

Our support team are here to help!

Our office hours are Monday to Friday, 9 AM to 5 PM GMT. The time is currently 3:50 PM GMT.

We aim to reply to all messages within one working day.

Go to support section › Contact support ›
Our awesome support team

Can we improve this article?

We love hearing from users: why not drop us an email, leave a comment, or tweet @reincubate?

© 2008 - 2020 Reincubate Ltd. All rights reserved. Registered in England and Wales #5189175, VAT GB151788978. Reincubate® is a registered trademark. Privacy & terms. We recommend 2FA. Built with in London.