Support and service status

Updated over a week ago

Service status & maintenance notices

Reincubate maintains a status page at status.reincubate.com. The status pages allows users to subscribe to updates. Updates are sent for any planned or emergency maintenance.

Direct support

Client support is available by email at ent-support@reincubate.com and via private Slack integration channels. Clients can contact the support team to arrange setup of the integration channel.

How can we help?

Our support team are here to help!

Our office hours are Monday to Friday, 9 AM to 5 PM GMT. The time is currently 1:04 PM GMT.

We aim to reply to all messages within one working day.

Go to support section Contact the enterprise team

Can we improve this article?

We love hearing from users: why not drop us an email, leave a comment, or tweet @reincubate?