Support and service status


Service status & maintenance notices

Reincubate maintains a status page at The status pages allows users to subscribe to updates. Updates are sent for any planned or emergency maintenance.

Direct support

Client support is available by email at and via private Slack integration channels. Clients can contact the support team to arrange setup of the integration channel.

How can we help?

Our support team are here to help!

Our office hours are Monday to Friday, 9am to 5pm GMT.

We aim to reply to all messages within one working day.

Get in touch › Our awesome support team

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