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Reincubate

Relay Versionshinweise

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macOSWindows

Relay 3.6.0.23449 veröffentlicht

Today's update focuses on reliability across Mac and Windows. If you run into any problems, please reach out to us at: support@reincubate.com. We'd love to help and hear from you.

3 Fehlerbehebungen

  • Fixed a rare issue where syncs would fail in the middle of receiving a file from the phone.
  • Fixed an issue on Windows which sometimes led to high CPU usage after a couple of syncs, particularly over Wi-Fi.
  • Fixed the pairing screen showing "------" when the computer's clock is than an hour ahead of the correct time.
macOSWindows

Relay 3.5.0.20527 veröffentlicht

We're excited to announce the release of Relay 3.5, this release focuses on a few edge cases to improve the reliability of syncs. If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

2 Verbesserungen

  • Increased how many times Relay will reattempt file uploads when working in poor network conditions.
  • Upgraded the underlying technology used to build Relay on Windows.

4 Fehlerbehebungen

  • Fixed an issue related which prevented syncs from completing and led to Relay getting stuck "waiting for an update" when a file is deleted from the device by the phone during the sync process.
  • Fixed an issue on Mac which led Relay to get stuck "Preparing to communicate with device" after setting the backup password for a device.
  • Fixed an issue which led Relay to occasionally get stuck at the end of "Receiving files from device" for Wi-Fi syncs on Windows.
  • For white-labelled builds of Relay the correct company name will now appear when hovering over the primary Relay exe on Windows.
macOSWindows

Relay 3.4.0.13358 veröffentlicht

We're excited to announce the release of Relay 3.4, this release focuses on squashing some key bugs which were preventing some new users from setting backup passwords for their devices. If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

1 Verbesserung

  • The About window has been given a fresh lick of paint on Windows, and now shows full license information on both Windows and Mac.

4 Fehlerbehebungen

  • When you first share a device Relay will automatically prompt you to set a backup password for it if it's not already set up to make encrypted backups. This fixes the "backup in progress" error seen in certain circumstances.
  • We've fixed an issue which prevented you from setting the backup password for a device which isn't shared.
  • We've fixed a rare issue which some users on new Windows 10 machines were seeing when launching the app.
  • It's no longer possible to resize the main window on Windows to avoid layout issues.
macOSWindows

Relay 3.3.0.11623 veröffentlicht

We're excited to announce the release of Relay 3.3, which brings a number of improvements to help streamline the sync process, including early release of phones and notifications for when Relay is waiting for you to enter a passcode. If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

Alle 6 Änderungen ansehen

3 Funktionen

  • Early release of phones from the sync process: Relay will now let you know when it has finished receiving files from your device so you can disconnect it even while it is still uploading files.
  • In modern versions of iOS you need to enter a passcode on your phone to complete a sync. Relay will now let you know if a passcode is needed by showing a notification on your computer and in the device's "Sync status".
  • If you step away from your computer while Relay is doing a sync you may miss a number of requests to enter the paascode on your phone, in this case Relay may wait a little while before trying again. We've added an option in Relay to make it retry the sync immediately.

2 Verbesserungen

  • The vanilla version of Relay now has a brand new icon, we hope you love it as much as we do!
  • On Windows, Apple has replaced iTunes with a brand new "Apple Devices" app for managing phones with your computer. Relay uses these apps to sync with your phone, and will now recommend users install Apple Devices if neither is installed.

1 Fehlerbehebung

  • We've fixed a bug on Windows which led to Relay becoming unresponsive if it had been left at the pairing screen for a long time before shutting down your computer.
macOSWindows

Relay 3.2.0.10920 veröffentlicht

Today's update is all about reliability, we've added automatic upload retries along with a bunch of other smaller fixes. If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

Alle 5 Änderungen ansehen

3 Verbesserungen

  • Added an automatic upload retry mechanism. This should greatly reduce the impact on sync time of brief network issues.
  • Improved logging: we've added log-levels to make it easier to focus on the important details, added incremental logging of large file uploads, and made a number of smaller tweaks to logging.
  • Improved how Relay handles certain errors when creating a backup, which will make Relay more robust and better able to recover when phones get into an unexpected state.

2 Fehlerbehebungen

  • Fixed a bug which led to an error being displayed with uninstalling the app on Windows.
  • Fixed a very rare bug which led to large syncs getting stuck at the end of the upload stage.
macOSWindows

Relay 3.1.10.10236 veröffentlicht

Today's update to Relay brings the ability to control whether Relay runs when logging into your computer, along with a couple of smaller bug fixes. If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

Alle 5 Änderungen ansehen

1 Funktion

  • We've added an option in the "Advanced" menu to control whether Relay will run when you login to your computer.

4 Fehlerbehebungen

  • We've fixed an issue involving some anti-virus software incorrectly blocking Relay.
  • We've fixed an issue which led to the app showing the incorrect time for when it will retry a sync.
  • We've fixed an issue which meant that text could sometimes be cut off in the "Reset settings" window.
  • We've fixed a bug which led to white-labelled versions of the app showing a the wrong email address for contacting support in the log.
macOSWindows

Relay 3.1.9.9690 veröffentlicht

We're excited to be launching Relay 3.1.9 today, which includes significant improvements to how we communicate the progress of syncs along with a number of smaller improvements and bug fixes.

If you run into any problems, please reach out to us at support@reincubate.com. We'd love to help and hear from you.

Alle 5 Änderungen ansehen

1 Funktion

  • We've significantly improved how the progress of syncs is communicated. The "Sync status" column now shows which stage of the sync Relay is currently on, and makes incremental progress clearer.

2 Verbesserungen

  • Details on how to grant permission for Relay to access pre-existing backups has been updated to match the design on the latest version of macOS.
  • We've tweaked logging a little to add a few additional details, and fixed an issue which led to the logs including a Reincubate support email address in white-labelled builds.

2 Fehlerbehebungen

  • We've fixed a bug which prevented syncs from completing if the user unshared and then re-shared a device while Relay was uploading files.
  • We've fixed a rare issue which a couple of Windows users had reported when copying the pairing code.
Windows

Relay 3.1.7.4465 veröffentlicht

Today's update to Relay includes an upgrade to app's security. This release is for Relay on Windows only — it is not required for macOS users (they were already benefitting from these security advancements).

Die Änderung ansehen

1 Verbesserung

  • Made the connection between Relay and our servers more secure.
Windows

Relay 3.1.6.3405 veröffentlicht

Today's update to Relay includes a number of important fixes for Wi-Fi sync. This release is for Relay on Windows only — it is not required for macOS users.

Alle 5 Änderungen ansehen

2 Verbesserungen

  • Relay's interface now shows whether the device is connected over USB or Wi-Fi.
  • We now explicitly sync over USB rather than Wi-Fi when both are available.

3 Fehlerbehebungen

  • We've resolved a problem affecting sync over Wi-Fi.
  • Better handling of timeouts from the phone when syncing.
  • Resolved a crash condition triggered by the iOS "trust" dialog.
Windows

Relay 3.1.5.3243 veröffentlicht

Relay `3.1.5` brings support for iOS 14 and a number of internal changes. This release is only necessary for Windows: existing builds of Relay for macOS already support iOS 14.

Die Änderung ansehen

1 Verbesserung

  • iOS 14 support.
WindowsmacOS

Relay 3.1.4.3088 veröffentlicht

Relay `3.1.4` includes a fix affecting sync for some users and an ease-of-use change for white-labelling.

Alle 2 Änderungen ansehen

1 Verbesserung

  • The Windows version of Relay now uses PNGs for its white-label images, rather than SVGs.

1 Fehlerbehebung

  • We've resolved an issue causing sync stall for some users when many files are required in the sync.
WindowsmacOS

Relay 3.1.3.2777 veröffentlicht

We're pleased to be releasing Reincubate Relay `3.1.3` today. This rounds up a number of fixes, and includes a few behind-the-scenes changes in how we do things.

Alle 4 Änderungen ansehen

1 Funktion

  • We've added a `Forget device` right-click option for paired devices. This option is only available when devices aren't currently connected over USB or via Wi-Fi.

2 Verbesserungen

  • Relay now forwards on the number from a device's primary SIM; this data is available through the API.
  • We've made a few improvements to clarify messages in the log.

1 Fehlerbehebung

  • Relay no longer raises unexpected device disconnection (`InvalidArg`) or repeated backup errors to the user. In the latter case, only a single alert will be raised.
WindowsmacOS

Relay 3.1.2.2365 veröffentlicht

Today’s release of Relay includes a large number of enhancements for reliability, speed, and easier use. These enhancements are the same as made to the `3.0` release last week, but are now also available for `3.1`.

We’re aware of a small number of additional issues that we are planning to resolve in a future release. These are:

Alle 20 Änderungen ansehen

7 Verbesserungen

  • Relay is now smarter in doing what it can to speed up the first sync of a device.
  • Relay is now quicker when getting many files in a partial sync. One element of this was taking up to 15 minutes, but now takes only seconds.
  • We now pre-load some data ahead of sync, reducing the overall sync time.
  • When a device connects, if we want to sync it, we now start doing so almost immediately.
  • Relay’s logs now include much more helpful information for diagnosing issues.
  • We’ve pulled in a number of miscellaneous enhancements for dealing with synced data efficiently.
  • We’ve added a warning popup if you try to run Relay 3.0 (API V2) with a `settings.json` file from Relay 3.1 (API V3).

9 Fehlerbehebungen

  • We’ve resolved a bug whereby backups could get stuck after a Wi-Fi disconnection during a backup. This would prevent any more backups happening until Relay was restarted.
  • Sync could get stuck if the computer’s network connection went down during an upload. This would prevent the sync from completing until Relay was restarted.
  • Requests from the API would go ignored if the device was unshared and then shared again.
  • We’ve resolved an issue whereby the backup process would take a disproportionate amount of time for devices with an exceptionally large number of files.
  • Relay would delete its local cache if a device disconnected and reconnected during the backup process. This meant that the next backup would be a full one, and could be very slow.
  • Relay on macOS now prefers USB backups to Wi-Fi ones, because they are much faster. (Windows already did this.)
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  • Relay would sometimes do a full sync where only a partial one was required.
  • We’ve resolved an issue whereby Relay could think a device is connected when it’s not (this could be caused after a device repeatedly jumped between USB and Wi-Fi, with both being available sometimes).
  • We’ve fixed some rare error message popups appearing when a device disconnects on macOS.
  • (macOS only) Very occasionally on some machines, Relay can lose the ability to talk to the server. It recovers again after a while, but we are investigating this further.
  • (Windows only) If you un-share and re-share a device during a sync at just the wrong time, it cause an error which will prevent further backups from working until the device is disconnected and reconnected.
  • (Windows only) If the connection (USB or Wi-Fi) used to sync with a device disconnects during a sync, but the device is still available with another connection, then occasionally the next sync will be slow.
  • (Windows only) When alerting about an invalid `settings.json` file, the alert text overflows the message window.
WindowsmacOS

Relay 3.0.4.2364 veröffentlicht

Today’s release of Relay includes a large number of enhancements for reliability, speed, and easier use.

We’re aware of a small number of additional issues that we are planning to resolve in a future release. These are:

Alle 19 Änderungen ansehen

7 Verbesserungen

  • Relay is now smarter in doing what it can to speed up the first sync of a device.
  • Relay is now quicker when getting many files in a partial sync. One element of this was taking up to 15 minutes, but now takes only seconds.
  • We now pre-load some data ahead of sync, reducing the overall sync time.
  • When a device connects, if we want to sync it, we now start doing so almost immediately.
  • Relay’s logs now include much more helpful information for diagnosing issues.
  • We’ve pulled in a number of miscellaneous enhancements for dealing with synced data efficiently.
  • We’ve added a warning popup if you try to run Relay 3.0 (API V2) with a `settings.json` file from Relay 3.1 (API V3).

9 Fehlerbehebungen

  • We’ve resolved a bug whereby backups could get stuck after a Wi-Fi disconnection during a backup. This would prevent any more backups happening until Relay was restarted.
  • Sync could get stuck if the computer’s network connection went down during an upload. This would prevent the sync from completing until Relay was restarted.
  • Requests from the API would go ignored if the device was unshared and then shared again.
  • We’ve resolved an issue whereby the backup process would take a disproportionate amount of time for devices with an exceptionally large number of files.
  • Relay would delete its local cache if a device disconnected and reconnected during the backup process. This meant that the next backup would be a full one, and could be very slow.
  • Relay on macOS now prefers USB backups to Wi-Fi ones, because they are much faster. (Windows already did this.)
3 weitere anzeigen
  • Relay would sometimes do a full sync where only a partial one was required.
  • We’ve resolved an issue whereby Relay could think a device is connected when it’s not (this could be caused after a device repeatedly jumped between USB and Wi-Fi, with both being available sometimes).
  • We’ve fixed some rare error message popups appearing when a device disconnects on macOS.
  • (macOS only) Very occasionally on some machines, Relay can lose the ability to talk to the server. It recovers again after a while, but we are investigating this further.
  • (Windows only) If you un-share and re-share a device during a sync at just the wrong time, it cause an error which will prevent further backups from working until the device is disconnected and reconnected.
  • (Windows only) When alerting about an invalid `settings.json` file, the alert text overflows the message window.
WindowsmacOS

Relay 3.0.3.2274 veröffentlicht

Relay `3.0.3` is a service release fixing an unusual sharing issue.

Die Änderung ansehen

1 Fehlerbehebung

  • Checking "Share" in Relay before subscribing could cause sync to get stuck for 24 hours or until Relay was restarted. This would only happen if Relay completed its initial sync *after* clicking "Share" but before subscribing.
WindowsmacOS

Relay 3.1.1.2272 veröffentlicht

Today's release contains a pair of helpful enhancements for Relay.

Alle 2 Änderungen ansehen

1 Verbesserung

  • If the last check-in failed, the app now says so in its status bar.

1 Fehlerbehebung

  • Fixed a bug where connectivity issues could cause the pairing window to show, even if Relay has already been paired.
WindowsmacOS

Relay 3.1.0.2260 veröffentlicht

Reincubate Relay `3.1.0` brings with it a simpler, more robust interface, and integration with ricloud API v3.

This release is not backwards-compatible for clients using our v2 or v1 API, and clients with legacy integrations will need to upgrade. All functionality available in v2 and v1 is available in a simpler, more robust, and faster form in v3. v3 hugely simplifies the process of working with the latest version of our APIs for combined iCloud and device data.

Alle 9 Änderungen ansehen

1 Funktion

  • We've overhauled the interface to simplify the main window and pairing code. It's now much clearer and easier to support onboarding users. Text in the interface has been made large.

5 Verbesserungen

  • We've moved "Check-in now" to Relay's main menu.
  • "Reset settings" has been added to the `Advanced` menu. This can be used to easily unpair Relay, allowing the pairing process to be started over.
  • With the addition of "Reset settings", we've taken the opportunity to remove "Uninstall" and "Destroy cache" from the same menu. The app is uninstalled in the usual way on macOS and Windows.
  • We've restored support for macOS 10.10, which we dropped in our `2.0` release.
  • Device images now exactly match user devices.

3 Fehlerbehebungen

  • Fixed a potential crash on launch affecting users who have manually modified their iTunes configuration.
  • Fixed a rare macOS-only crash occurring when a user pressed "Open" immediately after launching an un-paired instance of Relay.
  • Fixed a rare bug where Relay would get two pairing codes on launch, and show users the slightly older one, making it impossible to pair.
WindowsmacOS

Relay 3.0.2.2239 veröffentlicht

In our second update to Reincubate Relay 3, we're adding improvements for iOS 13 and a number of important reliability enhancements.

Alle 5 Änderungen ansehen

1 Funktion

  • Added right-click menu to devices with "Remove encryption" and "Enable encryption" options.

2 Verbesserungen

  • iOS 13 devices won't relay call history unless the device has been configured to create encrypted backups. Relay will now prompt users and guide them through this process. It'll only ask once, so if they choose not to, it won't keep bothering them.
  • We've changed a few things behind the scenes in the way we prepare Relay for distribution.

2 Fehlerbehebungen

  • Fixed a nasty edge-case bug where losing connectivity whilst syncing could lead to subscription permissions being reset.
  • Fixed an issue where Relay might silently closed if a particular sort of problem occurred whilst syncing, and fixed a related issue where corrupt sync data could cause a crash.
WindowsmacOS

Relay 3.0.1.2120 veröffentlicht

We're proud to be releasing Reincubate Relay `3.0.1` today. Here's what's new:

Alle 3 Änderungen ansehen

1 Funktion

  • Reincubate Relay is now notarized by Apple, ready for macOS Catalina (10.15).

2 Verbesserungen

  • We've improved the visuals in the Windows installer.
  • We've removed a few stray legacy references to "iTunes backups".
WindowsmacOS

Relay 3.0.0.1984 veröffentlicht

We're thrilled to release version 3 of our Relay tool today, and as we do so, we're renaming it: `asrelay` is now `Reincubate Relay`. We've done this in part as we make our product naming simpler and clearer. Reincubate Relay 3 brings a significant change:

Alle 9 Änderungen ansehen

1 Funktion

  • We now synchronise with devices directly rather than relying on iTunes backups, and can do so over USB or Wi-Fi. Users of the API can request data from a device on demand, and the API will request data every 24 hours unless instructed otherwise. 🎉 For more on this, check out the API docs or reach out to us directly.

5 Verbesserungen

  • Added date of last sync and sync progress to the UI (sync progress is an estimate).
  • Startup is now faster because Relay no longer needs to load and decrypt all known backups on launch before it is possible to interact with the app.
  • Double-clicking the system tray icon on Windows now opens Relay's main Window.
  • Application properties are now better formatted on Windows.
  • Reincubate Relay is no longer shown as `asrelay.views.WPF` in Windows 10 notifications.

3 Fehlerbehebungen

  • Fixed a bug where Relay wouldn’t trigger a notification asking for the new password if a backup’s password changed.
  • Fixed a bug where device images and names only updated after a check in with the API.
  • Reincubate Relay could look wrong on macOS when dark mode was enabled for some users. We've resolved this now.
WindowsmacOS

Relay 2.0.2.1607 veröffentlicht

asrelay `2.0.2.1607` has a round-up of fixes, most importantly address an upload issue that some users have encountered.

Alle 3 Änderungen ansehen

3 Fehlerbehebungen

  • Fixed upload fail condition when a very large number of files were requested.
  • We're corrected a small number of typos.
  • Assorted text fixes for white-label builds.
WindowsmacOS

Relay 2.0.1.1329 veröffentlicht

asrelay `2.0.1` is our first point release for asrelay, addressing a silent crash and a number of smaller issues.

Alle 6 Änderungen ansehen

2 Verbesserungen

  • Added vertical scroll bar to the list of backups on Windows.
  • asrelay's log now collects a little more data, including build version.

4 Fehlerbehebungen

  • Solved a silent crash that had been introduced in the `2.x` release.
  • Tightened up error handling on macOS, to more robustly capture exception reports.
  • Handled a number of remote update issues on macOS.
  • Fixed a small typo on the macOS build's security panel.
WindowsmacOS

Relay 2.0.0.1170 veröffentlicht

We're pleased to be shipping version 2 of asrelay for macOS today. This new version includes a number of substantial changes.

Alle 6 Änderungen ansehen

4 Funktionen

  • Brand new user interface to streamline on-boarding and use.
  • New visual identity and branding for the un-white-labelled build.
  • New permissions window for users of macOS Mojave.
  • "Log to email" feature has been added to the main menu to aid troubleshooting.

2 Verbesserungen

  • We've resolve a potential duplicate snapshot issue that could affect users of multiple, similar iOS 12 devices.
  • Many changes behind the scenes in how we build and release asrelay.
WindowsmacOS

Relay 2.0.0.1172 veröffentlicht

We're pleased to be shipping version 2 of asrelay. Here's the Windows version to accompany the macOS release earlier. After this build, we'll revert to our usual practise of shipping Windows and macOS builds simultaneously.

Die Änderung ansehen

1 Funktion

  • Windows build of asrelay 2 to accompany the macOS build.
WindowsmacOS

Relay 1.0.0.329 veröffentlicht

This release includes a number of compatibility fixes.

Alle 4 Änderungen ansehen

2 Verbesserungen

  • Includes the Windows Store iTunes search path by default.
  • Assorted enhancements have been made to the relay's error reporting, making remote diagnosis of problems easier.

2 Fehlerbehebungen

  • Resolved crash where `LaunchAgents` wasn't present.
  • Rotated signing certificate.
WindowsmacOS

Relay 1.0.0.320 veröffentlicht

Our `1.0.0.320` release builds on the previous one, and adds further improvements to remote diagnosis of problems.

Alle 2 Änderungen ansehen

2 Fehlerbehebungen

  • Ack failures are reported back to ascollector so that it can determine the best course of action programmatically.
  • More error data is collected where problems occur.
WindowsmacOS

Relay 1.0.0.318 veröffentlicht

This release improves our ability to remotely diagnose issues that end-users may encounter.

Alle 2 Änderungen ansehen

1 Verbesserung

  • Better reporting of issues.

1 Fehlerbehebung

  • Fixed "Value too large for UInt" that reported by some users
WindowsmacOS

Relay 1.0.0.289 veröffentlicht

We're closing the week with a set of enhancements around timezones. As with the prior release, we're not pushing through the default auto-updater.

Alle 3 Änderungen ansehen

2 Verbesserungen

  • Included timezone data in the local log.
  • Included additional logging data on device list uploads.

1 Fehlerbehebung

  • Assorted fixes for timezone mismatches, and the rescanning behaviour that this led to.
WindowsmacOS

Relay 1.0.0.282 veröffentlicht

Update `282` for asrelay includes reliability fixes to address edge-cases encountered by some end-users. It contains a known issue where the latest backup date shown in the interface may not update, and as such it is not being pushed through the default auto-updater.

Alle 4 Änderungen ansehen

1 Funktion

  • Synchronisation of all client white-label builds on the same version number whilst still being able to control remote updates client-by-client.

3 Fehlerbehebungen

  • Resolved over-eager detection of backup changes that was present on some macOS systems.
  • Resolved under-eager detection of backup changes that was present on some systems.
  • Fixed startup error affecting some installations on macOS.
WindowsmacOS

Relay 1.0.0.197 veröffentlicht

Today's release includes an enhancement to the white-label mechanism, providing greater visibility when supporting clients.

Die Änderung ansehen

1 Verbesserung

  • User-agent update when reporting.
WindowsmacOS

Relay 1.0.0.196 veröffentlicht

Today's release includes a number of important fixes.

Alle 4 Änderungen ansehen

4 Fehlerbehebungen

  • Reduced memory usage over time which could lead to pressure.
  • Fixed crash where iTunes backup directory didn't exist.
  • Fixed edge case crash with deleted backups.
  • Updated terms & conditions generation and macOS installer background for white-label clients.
WindowsmacOS

Relay 1.0.0.0 veröffentlicht

Our new asrelay tool has left beta, with a first public release. Thanks to our beta users for their support!

Die Änderung ansehen

1 Funktion

  • First public release for both Windows and macOS.
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